Customer Service

Return Policy 

Your satisfaction is very important to us and we want every purchase to be a happy one! If there is anything we can do to help answer any questions you may have about your purchase or any item you may be interested in please let us know.

If upon delivery you are not satisfied with your purchase you may return it within 10 days for a full refund minus shipping.  After inspection and confirmation of original condition, you will be reimbursed via same method as payment, no questions asked.   Please include your contact information, including email address and reason for returning. This will help us process your refund quicker.
All loose items are considered used and we do not offer any refunds on them.
We offer no refunds on any item that has pre-existing damage to and not excluded from the packaging as stated or photographed in the item description.

Contact Us

We are passionate about what we sell here at Far Far Away Toys and at anytime would love to hear from you.   Whether you have questions about our products, website or just want to know more about vintage toys in general please don't hesitate to contact us!
You can contact us here at Far Far Away Toys by phone: 347-247-6373 or email at customerservice@farfarawaytoys.com

Shipping

All items are sent via the USPS and are calculated at the end of the purchasing process through the shopping cart
If another shipping carrier is preferred, please feel free to contact us to discuss possible arrangements.
We will do our best to get each order out as fast as possible, but please allow up to 5 buisiness days for processing your order.
Pricing
Although we are experienced and knowledgeable toy collectors, we are not professional toy graders.  All pricing is based on cost, condition, and comparable market pricing.   Reference guides such as, Tomart’s AFD, Moen’s Toys & Prices (17th edition), Carlton’s Star Wars super collector’s wish book (5th edition) and many other source materials are also used in determining a fair value to each item.
Site Vocabulary
Throughout the site we refer to the merchandise as “vintage”, “MIP”, “loose” or give other descriptive terms to help identify the condition of the item.  Here is a list of some of the terms we use along with a brief description.

Vintage - A toy or collectible that is generally from the mid 1960’s to early 1990’s

Rare - An item that had limited release, has a variation of some sort, or is from another country

MIP (Mint in package) - An item that is still in its original package and has never been removed and is complete w/ all accessories. Package may or may not be in good condition.

MIMP (Mint in mint package) - An item that is still in its original package and has never been removed and the packaging is in perfect condition

“Excellent” Condition - An item that is in near mint condition with no or very minor flaws

Un-punched - An item that on the package has a tab that was to be “punched” out for display purposes

Loose - An item that is removed from any packaging

Complete - An item that has all its original accessories

Repro - An item that has accessories that are reproductions of the originals

Retro - An item that is made or packaged in a vintage style or is a reproduction of a vintage item

In the case of some items we are not the original owner. We sell them in the exact condition that we found them. We will do our best to describe them to the best of our abilities. All items are sold as is! Please see photos for any additional information you may need.

Every item we offer here at Far Far Away Toys is well photographed and documented, stating condition with all flaws and any damage to item or packaging, so please look at all pictures and read all descriptions before purchase.   Of course we are happy to answer any questions about any items in more detail at customerservice@farfarawaytoys.com

We hope you enjoy looking through our website and will continue to shop for your vintage and collectible toys with us!